Privacy Policy
Last updated: June 23, 2026
Moonstone Creative respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions or requests.
Information we collect
We may collect personal information when you voluntarily provide it through this website, including when you:
sign up for our email list
fill out a contact form or inquiry form
download a free resource
respond to a survey, quiz, or questionnaire
communicate with us directly
This information may include your name, email address, business name, website, and any other details you choose to share.
We also collect limited information automatically through website tools, including analytics and behaviour-tracking tools. This may include your IP address, browser type, device type, pages visited, time spent on the site, referral source, and general location data.
How we use your information
We use the information we collect to:
respond to inquiries
send email updates, resources, and marketing messages you have opted in to receive
understand how visitors use our website
improve our website, content, offers, and user experience
troubleshoot technical issues
protect the security and functionality of our website
comply with legal obligations, if required
We will never sell your personal information.
Email marketing
If you sign up for our email list, we may send you updates, resources, promotions, and other marketing communications related to Moonstone Creative.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email.
Website analytics and tracking tools
We use analytics tools to understand how visitors interact with our website. These tools help us see things like which pages are visited most often, how people find the site, and how the website is performing.
We may use tools such as Google Analytics or similar platforms. These tools may use cookies or similar technologies to collect information about your visit.
Hotjar
We use Hotjar to better understand how visitors use our website and to improve the overall experience. Hotjar may collect information about your interactions with the site, such as clicks, scrolling behaviour, page movement, and general browsing patterns.
Hotjar may use cookies or similar technologies to collect this information. The data collected is used to identify patterns and improve website design, content, and functionality.
We do not use Hotjar to intentionally collect sensitive personal information.
Cookies
This website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand visitor behaviour.
Cookies are small files stored on your device when you visit a website. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.
Third-party service providers
We may use trusted third-party service providers to help operate our website, manage email marketing, analyze website performance, and improve the visitor experience.
These providers may process personal information on our behalf only as needed to provide their services.
Examples may include:
email marketing platforms
website hosting providers
analytics tools
behaviour-tracking tools
form or scheduling tools
How we protect your information
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
That said, no website, platform, or internet transmission can be guaranteed to be completely secure. Please avoid sending highly sensitive information through website forms or email.
How long we keep your information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you unsubscribe from our email list, we may retain limited information to honour your unsubscribe request and maintain compliance records.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.
You may also unsubscribe from marketing emails at any time using the unsubscribe link included in each email.
To make a privacy-related request, please contact us using the information below.
Links to other websites
Our website may include links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Moonstone Creative
Email: miranda(at)moonstonecreative.co
Website: moonstonecreative.co